General FAQs

Frequently Asked Questions

How will my order be delivered to me?

All orders will be shipped via UPS or USPS priority mail. We also offer free local pickup and delivery in Brooklyn, NY.

How will I know if my order is placed successfully?

You will receive an email confirmation with your order details upon receipt of your order.

How do I check the status of my order?

The best way to check the status of your order is by creating an account. Once created you will be able to see your order history and any updates that are made to your order. You will also receive an email notification with tracking details once your order has been shipped.

Can I cancel my order?

All orders are eligible for cancellation within one hour of order receipt. Due to the swift nature of processing once your order has been processed, refunds and cancellations will be unable to be issued.

Do you accept card payment?

Yes, we accept all major credit cards and payment processors.

What are the delivery charges?

We offer free shipping on all orders over $99... Delivery is based on your shipping address. To ensure prompt delivery, all items are shipped with USPS priority or express mail.